How it works

It's easy! Create an account, select your favorite products, place your order for pick-up or delivery.

BlackbirdGo

What is BlackbirdGo?

BlackbirdGo is an online marketplace that lists retailers and brands from which you can order cannabis. Feel free to read our detailed guide on How it Works.

How do I create an account?

In order to sign up for an account, simply click the ‘Sign Up’ button in our main navigation. Once you click Sign Up, you will be prompted to provide some information about yourself. Please reference the following Help Guide with step-by-step instructions on how to create an account.

Account Verification

Once you have created an account, our internal team will review the provided methods of identification and approve the account. Until your account is verified, it will remain in a ‘Pending’ status, where you can browse, but not order from menus. If your account verification is denied, you will be notified via email and will not be able to order until all of the necessary identification is uploaded and can be verified by our team. Please note, some retailers will still allow you to place in-store pickup orders via their online menu if your account is in unverified status. For more detailed instructions/information, check out this Help Guide.

Address Verification

If you intend to receive a delivery order, you must enter an address in your account which will be verified by our team as a valid delivery address. Please note, some retailers will still allow you to place in-store pickup orders via their online menu if your address is unverified or not provided. For more detailed instructions/information, check out this Help Guide.

Accessing Loyalty & Rewards

Some retailers have loyalty programs where users can be awarded points to redeem rewards based on certain activities. You will know if a retailer has a loyalty program if you see the trophy icon on their menu. Clicking this will allow you to view your point balance and reward eligibility, and even enroll in their loyalty program if you have not yet. For more detailed instructions/information, check out this Help Guide.

Placing an Order

To place an order, you must be located in a city that we service. You choose the retailer you would like to place an order with, add items to cart and proceed to checkout. For more detailed instructions on placing an order, check out this Help Guide.

Is there a fee for pickup orders?

No. There is no fee for orders placed online for pickup.

Can I pay for my order with a debit or credit card?

Some retailers may accept payment with a card upon pickup. Be sure to check with the retailer from which you are ordering, if it is not already listed in the menu information.